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Mechanic handing car keys to a smiling customer seated in her car at an auto repair shop
1STMILE PROTECT

Protection for the road.Retention for the shop.

Allstate-backed roadside assistance and vehicle coverage give your customers peace of mind, and when something goes wrong on the road, you're their go-to shop. Your team doesn't sell it - the flow does.

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WHY 1STMILE PROTECT MATTERS

Drive more approvals and grow revenue per customer

A repair or new set of tires is just the beginning of your customer's journey. 1stMILE Protect provides a plan for what comes next, helping customers feel confident on the road, coming back when they need you, and approving work without hesitation.

  • Stand out with services competitors don't offer

    01 / Coverage

  • Increase repair approvals when cost is the barrier

    02 / Revenue

  • Give customers spending power when they return

    03 / Loyalty

  • No selling or complicated pitch

    04 / Workflow
1stMILEAllstate

TWO WAYS FOR CUSTOMERS TO GET COVERED

Customers pick the protection that fits

30 days free

Allstate® Roadside Assistance

Help when you're stranded.

Allstate® Extended Vehicle Care

Coverage for the bigger repairs.

1stMILE Protect means no selling pitch and no training your team on a new system.

Your role is simply to let your customers know it exists. The checkout flow or point-of-purchase materials do the rest.

Allstate® Roadside Assistance

When something goes wrong on the road, you're their go-to shop

Roadside Assistance keeps customers connected to your shop by helping them in the moment of breakdown and bringing them back to you. It covers the entire household with three rescues per year. Customers enroll via QR code on point-of-purchase materials or right on your checkout terminal.

Activation begins 72 hours after sign-up. Coverage extends to all drivers in the household.

Services include:

Jump start
Tire change
Lockout service
Tow up to 100 miles
Fuel delivery
Countrywide, 24/7
Shop benefits
  • Keeps customers loyal to your shop
  • Increases car count per household
  • Opens the door to higher-value work
Allstate® Extended Vehicle Care

When cost is the barrier, give your customers a way to say "yes"

Large and unexpected car costs are one of the biggest reasons customers decline work and change repair shops. Extended Vehicle Care changes that. When the repair is covered, the conversation changes and the work gets done.

To qualify, your shop must be an approved, licensed repair facility for the service in question and provide a minimum of twelve (12) months or twelve thousand (12,000) mile warranty on parts and labor from the date of service on all repairs completed. Coverage applies to eligible repairs. Pricing and terms vary by plan, vehicle, and state.

Coverage looks like:

  • $30 to $60/month depending on the vehicle
  • As low as a $50 deductible per covered repair event
  • 2017–2025 model-year vehicles including gas, hybrid, and EV
  • Covers major systems: engine, transmission, electrical, steering, suspension, brakes, drivetrain, comfort, technology

Shop benefits
  • Increases repair approvals
  • Reduces difficult conversations at the counter
  • Builds long-term loyalty
Allstate

Backed by a name customers trust

Allstate brings credibility and reach to emergency roadside care and vehicle protection. It's a known brand name, making the conversations with customers easier and the claims and payments process reliable for your business.

Get started with 1stMILE

Add Protect to your checkout

No new system to learn. No selling required. See how it fits your shop.

EXPLORE MORE

See what else 1stMILE offers for your business

Payments

Integrated processing built for how tire and repair shops actually run.

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Financing

Financing orchestrated and embedded in checkout. More approvals. Bigger tickets.

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Loyalty

Grow average repair order and retain customers with loyalty that runs itself.

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Roadside Assistance is provided by Allstate Roadside, LLC, the marketing name for Allstate Motor Club, Inc. Benefits include up to three (3) service events per annual term per household. Coverage is effective 72 hours after enrollment. Services available in the United States. See terms and conditions for full coverage details and exclusions.

The name Allstate® Extended Vehicle Care is a marketing name for the Allstate Vehicle Service Contract. Extended Vehicle Care is a service contract and is not insurance or a warranty. Allstate Vehicle Service Contract (FL Lic. No. 60141) is issued and administered by Pablo Creek Services, Inc., and the obligations under the contracts are insured by First Colonial Insurance Company. Each of these entities is a member of the Allstate family of companies. Eligibility and terms vary by program.