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About 1stMILE

Automotive is in our DNA

Everything 1stMILE does reflects our commitment to drivers and shops. Whether it's financing, integrated payment processing, rewards on shop purchases, or repair protection — 1stMILE offers ways to make running a shop or caring for a car simpler, more convenient, and affordable.

Two 1stMILE team members at an industry event
1stMILE team members with partners at a trade show booth
1stMILE team member standing in front of a car
Service writer at a counter in a busy auto repair shop
Our commitment to shops

1stMILE is your shop partner

Running a shop is hard enough. That's why 1stMILE designs solutions to make your day simpler, your customers happier, and your business stronger. When drivers need support to finance a repair, you have a path for them. When they pay, it's seamless. When it's time for their next service, they already have a reason to return to you. Helping shops grow without adding complexity — that's our commitment to you.

Confidence
That holds up

Running a shop is full of decisions. Every product, integration, and report is built to give you more certainty.

Clarity
Over complexity

We say what things actually mean. No abstract pitches, no surprise fees, no mystery.

Help
For behind the counter

Service writers and shop owners are the ones who actually use these tools. We design for the people doing work.

Real
Real shops, real margins

We understand thin margins and staffing pressure. We build for the reality of how shops actually operate,.

Ease
From day one

We integrate with your workflow to streamline steps, not add to them. Adding 1stMILE is fast and easy.

Our people

Our people bring the 1stMILE values to life every day

Ed

I run the vision team, and I get to look at the automotive industry (past, present, and future) to find innovative ways to help shops and drivers have better communications, relationships, and experiences together.

Ed, Business Development
Lou

What really attracted me to 1stMILE was the culture. You are not an employee. You're a team member. In my case, team 1stMILE made me feel like family.

Lou, Enterprise Sales
Stephanie

Most fintech companies see automotive as a vertical. At 1stMILE, automotive is in our DNA. That's the difference.

Stephanie, Corporate Marketing
Robby

After 15 years at a major tire manufacturer, I saw the opportunity to serve the automotive industry in a very special and unique way. Even in an age of AI, people buy from people, and I am focused on ensuring our clients work with passionate, solutions-focused, and caring 1stMILE teammates.

Robby, Field Sales
Kayla

What I love about being at 1stMILE is getting to design projects that feel meaningful and connected to something real. The people here are genuinely great too, and that makes such a big difference in enjoying where you work.

Kayla, User Experience Design
Rob

What I appreciate most about 1stMILE is the entrepreneurial spirit — the team here doesn’t shy away from tough or complex problems. There’s a real focus on long-term thinking, strong partnerships, and helping the automotive ecosystem grow the right way.

Rob, Strategic Partnerships
Shayna

1stMILE encourages growth opportunities and I enjoy contributing towards helping team members advance their careers.

Shayna, Team Resources
Claudia

What makes 1stMILE so rewarding are the relationships I’ve built along the way, and knowing our merchants feel supported, valued, and genuinely cared for every single day.

Claudia, Customer Success
Leah

At 1stMILE I enjoy the complexity of my role and the challenges of a fast moving company that is expanding into new business channels. An added bonus is working with a team that is innovative and supports one another.

Leah, Finance
Max

I love working on products that genuinely help shops and drivers win together. At 1stMILE, everything we build is about creating real value, not just at checkout, but in the long‑term relationships between shops and their customers.

Max, 1stMILE Loyalty
Austin

I love developing high-performing teams while working alongside incredible shop owners. Shop owners are some of the most genuine and hardworking people you'll ever meet... they're a big reason why I love what I do.

Austin, Inside Sales
1STMILE CHARITABLE GIVING
1STMILE CHARITABLE GIVING

1stMILE proudly supports Junior National Foundation, changing young lives through the game of golf.

Mechanic working in a 1stMILE partner shop
Get in touch

Whether you're a shop or a partner,
we want to hear from you